Certified Apartment Manager (CAM) Practice Test

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Question: 1 / 135

Which detail should be included in an adverse action letter sent to a rejected residency applicant?

The applicant's employment history

The name and contact info of the credit bureau used

Including the name and contact information of the credit bureau used in an adverse action letter is important because it aligns with legal requirements under the Fair Credit Reporting Act. When a residency application is rejected based on information obtained from a consumer reporting agency, the applicant has the right to know which agency provided the information that influenced the decision. This allows the applicant to reach out to the credit bureau for further details or to dispute any inaccuracies in their report.

Providing this information not only ensures compliance with regulations but also promotes transparency in the application process and gives applicants the opportunity to correct any issues that may have led to their rejection. This practice helps foster a fair rental process by allowing applicants to understand the basis for the decision and take appropriate action if necessary.

A statement that the apartment manager made the rejection decision

A reference to state laws on tenant rights

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