Ace the Certified Apartment Manager (CAM) Challenge 2025 – Unlock Your Property Potential!

Tenant turnover is calculated by analyzing the number of tenants who move in and out of a property over a specific period, typically expressed as a percentage of the total number of units available. This method provides a clear picture of the leasing activity and helps property managers understand the dynamics of their resident population.

High turnover rates might indicate issues with tenant satisfaction, while low turnover can suggest a well-managed property where residents are happy and choose to renew their leases. Tracking turnover is essential for maintaining occupancy rates and managing operational costs, as turning over a unit often entails additional expenses for cleaning, repairs, and marketing the newly available unit.

In contrast, other methods mentioned do not measure tenant turnover effectively. For instance, measuring rental income does not reflect how many tenants are leaving or coming in. Counting the total number of units only provides a static figure that does not take into account any movement. Evaluating tenant feedback surveys can be valuable but does not directly quantify the turnover, which is specific to the movement of tenants.