Certified Apartment Manager (CAM) Practice Test

Under what conditions may a personal injury claim be considered valid?

1. Proper maintenance was performed

2. Accident was unpredictable

3. Failure to respond led to injury

4. The area was not well-monitored

The correct answer is: Failure to respond led to injury

A personal injury claim may be considered valid when there has been a failure to respond that directly led to an injury. This implies that there was a duty of care owed by a person or entity, such as a property manager, to maintain a safe environment for residents and visitors. If that duty is breached—perhaps through inaction in addressing a known hazard—and someone is injured as a result, the claim can be substantiated. In this context, failure to respond could involve neglecting to fix broken walkways, failing to provide adequate security, or not addressing reported issues that could foreseeably cause harm. Establishing that there was a lack of action contributing to the incident is crucial in demonstrating negligence, which is often a core component of personal injury claims. While proper maintenance and ensuring an area is well-monitored are important aspects of preventing injuries, they do not in themselves establish liability if an injury occurs. The unpredictability of an accident does not negate responsibility but rather highlights the importance of proactive measures in risk management. Thus, the focus on a failure to respond is what makes the validity of the claim stronger in this scenario.