Certified Apartment Manager (CAM) Practice Test

What must an apartment manager do prior to conducting a credit search for residency applicants?

1. Only check social media accounts

2. Obtain a signed form from the applicant

3. Contact the applicant's previous landlords

4. Provide a financial history to the applicant

The correct answer is: Obtain a signed form from the applicant

Prior to conducting a credit search for residency applicants, obtaining a signed form from the applicant is essential because it ensures compliance with legal and ethical standards. This signed form, often referred to as a consent form, grants the apartment manager permission to access the applicant's credit information. It's a critical step in respecting the applicant's privacy and adhering to the Fair Credit Reporting Act (FCRA), which mandates that individuals are aware of and consent to any background check that includes credit information. This protocol helps protect both the applicant and the management company by establishing transparency in the screening process. It confirms that the applicant is aware of the credit check and agrees to it, which can help mitigate potential disputes arising from the use of their information.