Certified Apartment Manager (CAM) Practice Test

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Prepare for the Certified Apartment Manager exam with our comprehensive test. Featuring flashcards and multiple-choice questions, each crafted with hints and explanations to ensure you are thoroughly ready for your certification!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

Which technique is NOT recommended for building rapport?

Express a genuine interest in the other person
Be genuinely friendly
Agree with everything the other person says
Seek agreement

The correct answer is: Agree with everything the other person says

Building rapport is essential in fostering positive relationships, whether in a professional context or personal interactions. While expressing genuine interest in the other person and being genuinely friendly are effective techniques for establishing a connection, agreeing with everything the other person says lacks authenticity. When someone agrees with all of another person's viewpoints without offering their own perspective, it can come across as insincere or as if they are trying too hard to please. This approach may create a facade of rapport, but genuine connections are typically built on mutual respect for different opinions and constructive dialogue. Seeking agreement can be a productive technique as well, but it should be done in a way that respects differing views. The emphasis on authentic communication highlights the importance of engaging with others honestly, rather than simply conforming to their opinions to gain their favor.